Privacy Policy

Aloha Ikigai Ltd is committed to protecting your privacy and ensuring the confidentiality of your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website, interact with us, or use our services. By using our website or services, you agree to the practices described in this Privacy Policy.

 

 

Information We Collect

 

We collect both personal and non-personal information to provide and improve our services, including:

 

1. Personal Information

 

We collect personal information that you voluntarily provide to us when you:

   - Register for events, workshops, or sessions

   - Sign up for our newsletter or mailing list

   - Contact us through our website, email, or social media

   - Purchase products or services from Aloha Ikigai Ltd

 

The personal information we may collect includes:

   - Full name

   - Email address

   - Phone number

   - Payment details (for purchases)

   - Information shared during coaching or holistic sessions or events (with your consent)

   - Other information relevant to your enquiry

 

1. Non-Personal Information

 

We may collect non-personal information when you visit our website, such as:

   - Browser type and version

   - IP address

   - Pages visited on our site

   - Device type and operating system

 

This information is used for analytics purposes to improve our website functionality and user experience.

 

How We Use Your Information

 

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

 

   - To provide and deliver the services you request, including coaching sessions, workshops, retreats

   - To communicate with you about your enquiry, bookings, events, or updates related to Aloha Ikigai

   - To personalize your experience on our website and improve our service offerings

   - To process transactions and payments securely

   - To send you newsletters or promotional emails, if you have opted into our mailing list

   - To comply with legal obligations

 

How We Protect Your Information

 

We prioritize the security of your personal information. We implement appropriate technical and organizational security measures to protect your data from unauthorized access, alteration, or disclosure. All details stored are confidential.

These measures include:

   - Encryption of sensitive data (such as payment information)

   - Secure servers and firewalls

   - Limited access to required personnel only

 

Despite our best efforts, please note that no online system is completely secure, and we cannot guarantee absolute security.

 

Sharing Your Information

 

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

 

   - Service Providers: We may share your data with trusted third-party service providers (e.g. website hosting partners, payment processors, email marketing platforms) who assist in operating our business and services. These parties are required to maintain the confidentiality of your information and are not permitted to use your information for any other purpose.

   - Legal Compliance: We may disclose your information to comply with legal obligations, such as a court order, or to protect our rights, safety, or property.

 

Use of Cookies and Tracking Technologies

 

We use cookies and similar tracking technologies to collect information about your interactions with our website to improve functionality and user experience. You can control the use of cookies through your browser settings. Disabling cookies may affect your ability to use certain features of our website.

 

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

 

Your Rights

 

If you are located in the European Union (under the GDPR) or other jurisdictions with data protection regulations, you may have the following rights regarding your personal information:

 

   - Access: Request access to the personal information we hold about you.

   - Correction: Request correction of inaccurate or incomplete personal information.

   - Deletion: Request deletion of your personal information when it is no longer necessary for the purposes for which it was collected.

   - Data Portability: Request a copy of your personal information in a structured, machine-readable format.

   - Objection: Object to the processing of your personal data, in certain circumstances.

 

To exercise any of these rights, please contact us at puja@alohaikigai.com.

 

Data Retention

 

We retain personal information for as long as necessary to fulfil the purposes for which it was collected, or as required by law. This retention period may vary based on the nature of the data and applicable legal requirements.

 

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Changes to This Privacy Policy

 

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated policy will be posted on this page with the revised effective date. We encourage you to review this policy periodically.

 

Contact Us

 

If you have any questions or concerns about this Privacy Policy or the way we handle your personal information, please contact us at:

 

Aloha Ikigai Ltd

Email: puja@alohaikigai.com

Phone: 044 7726282775

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Effective Date: 04/10/2024